“Akia works and breathes on its own, alleviating 80% of the manual work that we were doing. It has been a lifesaver for me to customize our rental agreements based on units. Plus, it's been so helpful that a lot of guest information can easily go back and forth between Escapia and Akia. Now we just get an email telling us that we have a guest who signed in a rental agreement without us having to physically do that.”
From following up on phone calls to capturing signatures, Akia has helped digitize our front desk operations and how we stay engaged with our guests. Because Akia takes a load off from our busy staff, they can truly focus on providing the best experience for those guests that are standing right in front of them. Our check-in process has become a lot smoother since no one has to fumble around with pens and papers anymore!
Calls handled by Akia
"Akia’s ability to charge a security deposit and balance due has been tremendously helpful in skipping the front desk payment process.”
"Before Akia, we spent hours customizing different information in emails for our guests based on different criteria like day of week or condo unit. Now Akia handles all of this automatically, and it really saves time so we can really take care of our guests."
"The integration with Remotelock and Akia seems to have a higher response time. When we make those changes, they populate almost instantaneously. So, if it's in Akia, it'll be just a couple of seconds before it's in Remotelock, which is nice! The reliability and the seamless integration and the support staff that comes with it have made a huge difference for us."
Create unforgettable guest experiences from check-in to check-out with our
Say goodbye to the hassle of checking multiple channels for guest messages. With Akia, you can access all your communication in one place.
Our contactless check-in solution allows guests to check in on their own terms, reducing the need for physical interactions and improving the overall guest experience.
Upselling made easy: Akia's feature can help you increase your revenue and enhance your guest's stay.
Automating messages means your team can memorize less. Akia dynamically populates the correct instructions to guests depending on their location. No more lost guests