Product Update: Additions to the Digital Registration Card

August 10, 2020
With Covid-19 numbers still very high, hotel operations must adapt to protect guests and employees. At Akia, we have been helping hotels implement digital registration cards to cut down on close-contact interactions at the front desk. We’ve recently been updating the digital registration card feature so hotels can better execute contactless check-in procedures. Here are a few new capabilities with this feature:

  • Create adhoc agreement registration cards. Hotels can easily generate new agreements without needing to create a new guest in the system. This is especially helpful when there are parties with more than one person, and all guests must sign individual agreements before checking in.

adhoc digital registration card
  • Guests can upload a photo of their government-issued ID in the registration card. This removes another high-touch point in the check-in process. Hotels have access to the ID photos for 24 hours. The signed registration card will be accessible via the guest's page in your inbox, and there will be a note stating that the guest provided their government ID photo.

new section in digital registration card where guests can upload government ID photos

notification telling staff that the customer signed the agreement

hotel front desk staff on the phone

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