Improving Hotel Staff Efficiency

Reservation User Interface: Akia's reservation user interface now shows all future reservations by the same guest in a carousel format. With this update, multiple digital registration cards will be automatically sent prior to each reservation.

Workflows: Akia's workflows have been updated to enable an auto-trigger based on events such as check-in and if a room is ready. For instance, Akia can be configured to send a in-stay survey to a guest 3 hours after they check in, or Akia can automatically send guests their room key codes after they check in.

Tasks: The tasks tab has been updated to have a home page that displays tasks by due date, high priority, and relevance. Hotel managers can also easily view and assign tasks to individuals or departments.

Mobile Changes: Akia has made the following updates to the mobile app.

• There are now more options on mobile to make edits or assign actions regarding guests.
• The mobile app now allows hotels to easily access the Akia support team.
• Notifications can now be tapped into for further details, such as a guest conversation or an agreement.
• The tasks tab in mobile has been updated to reflect the new user interface.
• Team chat messages can be rendered to be automatically translated on mobile.

RemoteLock Integration: Akia is now integrated with RemoteLock, a leading provider of cloud-based access control and smart lock management software.

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