akiaEvery conversation, handled by Akia.
Casago partnered with Akia for its franchises. She handles your guests on every channel, so your team doesn't have to.
Charles Winslow
Voice / now
Margaret Ellison
What time is check-in? And is early check-in…
SMS / 2h ago
Theodore Blackwell
The bathroom sink faucet is dripping steadily.
Airbnb / 18m ago
Beatrice Langford
Is the beach a walk from the house?
Vrbo / 1h ago
Eleanor Fairfax
Re: Your upcoming stay at The Boathouse
Email / 3h ago
Silas Montgomery
Thank you! See you Friday.
Booking.com / 4h ago
Lydia Ashcroft
Could we get a crib for the little one?
WhatsApp / 5h ago
Walter Pembroke
Is the boat dock open to guests?
Web Chat / 6h ago
Florence Whitmore
That sunset view from the deck!
Instagram / 7h ago
What operators say.
78%
of guest messages handled automatically
Akia is the only provider that has been able to successfully consolidate everything to one inbox.
Jason Pratts
Acme House, Casago franchisee
I've been impressed with how quickly Akia can incorporate feedback and fine-tune the product experience.
Alicia Eaton
Consultant, Vacasa
Every channel, unified in a single inbox.
Akia answers calls, responds to text messages, replies to emails, and checks OTA messages in the same inbox your team works in.
Connect your PMS and she's already caught up.
Akia reads straight from your PMS the moment it's connected. Streamline and Guesty work out of the box, so she already knows the door code and quiet hours for every unit.
Connected
ConnectedShe reads the answer straight from the source.
A guest asks about the door code or checkout, and Akia pulls the current detail from your PMS before she replies. No copy-pasting, no stale info, no matter which unit they're in.
2:14 PM
Every unit gets its own set of facts.
Attach a fact to one unit and it only surfaces for the guest staying there. This cabin's door code, that condo's parking spot. Each guest gets the answer for their place, not a generic one.
You decide what Akia handles on her own.
Every capability runs on your rules: Allow, Ask first, or Deny. Akia handles the routine on her own and checks with you before anything delicate. She'll never say a thing to a guest that you wouldn't.
Guest Messaging
Issue Refunds
Device Operations
Task Management
One text. A whole little Mini App.
Akia tucks a little app right into the chat. Guests tap once to check in, peek at the menu, or settle up. No download, no login.
Rental Agreement
Review the terms and verify your ID before you arrive. It takes about a minute, then you're all set.
Government ID
Driver’s license · United States
Selfie check
Matched to your ID
Sign with your finger below