Get more 5-star reviews for your hotel

Collect guest feedback and address issues quickly and efficiently. Boost online reputation and increase revenue via Akia guest messaging solutions.

See Akia in action! Get a free demo to learn more.

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We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia.
General Manager at The Domain Hotel
Justin Hart, General Manager
Domain Hotel
sample of guest not feeling satisfied with hotel cleanliness on the in-stay survey

Address issues before guests check out.

Use In-Stay Surveys to gather insights on how guests are enjoying their stay, and recover your service before dissatisfied guests check out.

Don't let bad reviews hurt your business.

Easily manage your hotel reputation with Akia.
76%
People trust online reviews
115%
Increase in 5-star reviews using Akia
76%
People who will spend more for high reviews

Get quick feedback and take action.

Get automatic escalation and recover your service before dissatisfied guests check out. Keep giving your guests the best hospitality.
getting feedback from hotel guests example
We have been using Akia’s review management feature for awhile now, and we have gotten over a couple thousand 5 star reviews from our guests!
Sycamore Mineral Springs Resort and Spa logo
Amanda Strachan, Rooms Division Manager
Sycamore Mineral Springs Resort & Spa
girl in a taxi rating the hotel 5 stars

Let happy guests do the talking.

Akia automatically asks happy guests to leave 5-star reviews on Google or TripAdvisor, so you can just sit back and watch the positive reviews come in.

Data-driven decision making.

Use experience reports to make informed changes over time to improve the guest experience.
data on rating changes over time