Hotels open safely with Akia, the premier text-messaging toolkit

Modernize your hotel operations with Akia guest messaging and contactless solutions. Akia integrates with dozens of property management systems, streamline communications throughout the guest journey.

See Akia in action! Get a free demo with our product specialists.

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Akia helps us to ensure that we are providing a safe environment for everyone to visit and enjoy.
Glen Ivy Hot Springs Director of Sales and Marketing
Sandra Miller,
Director of Sales and Marketing
guest is using registration card to check into hotel

Contactless Check-in

Akia's Digital Registration Cards can check in guests early and collect all relevant documents digitally. Reduce close-contact touchpoints, save guests time, and keep everyone safe in the process.

Exceptional hospitality, backed by data.

A new age of contactless service.
Open Rate
Digital Registration Card Completions
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Grow direct sales effectively.

Studies show that average conversion rates for text-message marketing are 29%, compared to 3.3% for email marketing. And as a booking channel, it's commission-free.
We did a total of 18 massages that weekend, totaling over $2,000 in extra revenue.
Spa Director at The Bellmoor Inn and Spa
Heather Pleasants

Streamline operations

With tools like Akia's Automated Replies and Team Chat, your hotel staff can save time and focus on keeping guests happy with truly unique experiences.
housekeeper getting a notification on mobile
We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia.
General Manager at The Domain Hotel
Justin Hart, General Manager
Domain Hotel

Address issues before guests check out

Send In-Stay Surveys through text-message to gather insights from your guests, and address any issues before they leave your property.
sample of guest not feeling satisfied with hotel cleanliness on the in-stay survey
girl in a taxi rating the hotel 5 stars

Improve your online reputation

Akia automatically asks happy guests to leave 5-star reviews on Google or TripAdvisor, so you can just sit back and watch the positive reviews come in.
We have been using Akia’s review management feature for awhile now, and we have gotten over a couple thousand 5 star reviews from our guests!
Sycamore Mineral Springs Resort and Spa logo
Amanda Strachan, Rooms Division Manager
Sycamore Mineral Springs Resort & Spa
different property management systems

Integrates with most PMS within 24 hours

Easily bring text messaging to your property through an integration with your PMS.