Hotels open safely with Akia, the premier guest communication toolkit
Modernize your hotel operations with Akia guest messaging and contactless solutions. Akia integrates with dozens of property management systems, streamlining communications throughout the guest journey.
Akia's Digital Registration Cards can check in guests early and collect all relevant documents digitally. Reduce close-contact touchpoints, save guests time, and keep everyone safe in the process.
Akia helps us to ensure that we are providing a safe environment for everyone to visit and enjoy.
Sandra Miller, Director of Sales and Marketing
Present your property digitally
Use Digital Booklets to display the most important information about your hotel, including relevant notices, amenities, nearby activities and various offers in a mobile friendly format.
Exceptional hospitality, backed by data.
A new age of contactless service.
Digital Registration Card Completions
Time saved at check-in
Improve your online reputation
Akia automatically asks happy guests to leave 5-star reviews on Google or TripAdvisor, so you can just sit back and watch the positive reviews come in.
We have been using Akia’s review management feature for awhile now, and we have gotten over a couple thousand 5 star reviews from our guests!
Amanda Strachan, Rooms Division Manager
Sycamore Mineral Springs Resort & Spa
Address issues before guests check out
Send In-Stay Surveys through text-message to gather insights from your guests, and address any issues before they leave your property.
We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia.
Justin Hart, General Manager
Streamline operations with AI powered automation
With Akia's Automated Replies and Scheduled Messaging, your hotel staff can save time and focus on keeping guests happy with truly unique experiences.
Being able to show that we drove 72x ROI further justifies the need to include text campaigns in our marketing efforts.
Janissa Reyes Marketing Manager
Grow direct sales effectively
Conversion rates for text-message marketing are 29%, compared to 3.3% for email marketing. Two-way communication increases the chance of conversion by 600%. And as a booking channel, it's commission-free.
Chat with website visitors
Open a live channel of communication on your website and drive more direct bookings using Akia's Web Chat feature.
Integrates with most PMS within 24 hours
Easily bring text messaging to your property through an integration with your PMS.