Hotels open safely with Akia, the premier guest communication toolkit

Modernize your hotel operations with Akia's guest messaging and contactless solutions. Akia easily integrates with dozens of property management systems, streamlining communications throughout the guest journey and improving the overall guest experience.

guest is using registration card to check into hotel

Contactless check-in through unlimited registration cards

Akia's Digital Registration Cards can check in guests early and collect all relevant documents digitally. Reduce close-contact touchpoints, save guests time, and keep everyone safe in the process. Plus, Akia offers unlimited registration cards, so properties can use them for all guests.
Akia helps us to ensure that we are providing a safe environment for everyone to visit and enjoy.
Glen Ivy Hot Springs Director of Sales and Marketing
Sandra Miller,
Director of Sales and Marketing
GOCO HOSPITALITY

Present the best of your property digitally

Use Digital Booklets to display the most important information about your hotel, including relevant notices, amenities, and nearby activities in a mobile friendly format. Hotels can also upsell their various services through this easily customizable one-pager.
Akia digital compendium on an iPhone

Exceptional hospitality, backed by data.

Modernized service to exceed guest expectations.
95%
Open Rate
83%
Digital Registration Card Completions
37%
Time saved at
 check-in
girl in a taxi rating the hotel 5 stars

Improve your online reputation

In the digital age, online reviews can make or break your hotel. Akia automatically asks happy guests to leave 5-star reviews on Google or TripAdvisor, so you can just sit back and watch the positive reviews come in.
We have been using Akia’s review management feature for a while now, and we have gotten over a couple thousand 5 star reviews from our guests!
Sycamore Mineral Springs Resort and Spa logo
Amanda Strachan, Rooms Division Manager
Sycamore Mineral Springs Resort & Spa

See Akia in action! Get a free demo to learn more.

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Address issues before guests check out

Akia enables properties to continuously improve guest experiences. Send In-Stay Surveys through text-message to gather insights from your guests, and address any issues before they leave your property.
sample of guest not feeling satisfied with hotel cleanliness on the in-stay survey
We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia.
General Manager at The Domain Hotel
Justin Hart, General Manager
Domain Hotel

Streamline operations with AI powered automation

With Akia's Automated Replies and Scheduled Messaging, your hotel staff can save time and focus on keeping guests happy with truly unique experiences.
housekeeper getting a notification on mobile
Being able to show that we drove 72x ROI further justifies the need to include text campaigns in our marketing efforts.
Janissa Reyes, Marketing Manager at 1906 Lodge
Janissa Reyes
Marketing Manager
1906 Lodge
drawing of a person holding a phone

Grow direct sales effectively

Conversion rates for text-message marketing are 29%, compared to 3.3% for email marketing. Two-way communication increases the chance of conversion by 600%. And as a booking channel, it's commission-free.

Chat with website visitors

Open a live channel of communication on your website and drive more direct bookings using Akia's Web Chat feature.
different property management systems

Integrates with most PMS within 24 hours

Easily bring text messaging to your property through an integration with your PMS.