Integrations

High Level Software

Learn more about how an integration between High Level Software and Akia can help your hotel, and contact us to find out if an integration is possible.

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High Level Software PMS logo
welcome message for a guest

How It Works

Totally in sync.

  • Cloudbeds automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
welcome message for a guest

How It Works

Easy uploads

  • You can easily import arrival lists from ThinkReservations into Akia's system.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
welcome message for a guest

How It Works

Real-time syncing.

  • Little Hotelier automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
  • Cancellations and changes are automatically synced with Akia.

Getting started

Connect Cloudbeds to Akia.

  • Make sure that you are first logged in to both your Cloudbeds and Akia accounts.

    Otherwise, you’ll be asked to log in during the authentication process.

    When connecting with Akia for the first time, Cloudbeds will require you to authorize the Akia application. Click “Approve” to proceed with the installation.
Akia and Cloudbeds integration set up
welcome message for a guest

How It Works

Totally in sync.

  • ResortSuite automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
How do I disconnect Akia from Cloudbeds?
You can disconnect the integration from inside Cloudbeds. Once you have uninstalled Akia, your reservations in Cloudbeds will not be automatically synced to our system anymore.

Have additional questions or need extra help?
For questions about guest messaging, Akia, or our Cloudbeds integration, please reach out to our team at help@akia.com.
Limitations
Cloudbeds’ connection currently only sends guest and reservation information to Akia. We don’t export anything back into Cloudbeds. Akia is a one-way integration.
Akia makes our job way easier. Akia helps us be a lot more efficient and our guests appreciate the difference.

sean mitton, valet team

Valet Team at The Santa Barbara Inn
welcome message for a guest

How It Works

Totally in sync.

  • Skyware automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
Akia has revolutionized the way we prioritize customer service. Its immediate, digital response has received overwhelming support from my staff and guests.

Benjamin gray, general manager

General Manager at The Bellmoor
Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.

Gwen Castro, AutoClerk Customer

Reservations Supervisor at The Santa Barbara Inn
welcome message for a guest

How It Works

Automated uploads

  • Springer Miller Systems automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
Akia has revolutionized the way we prioritize customer service. Its immediate, digital response has received overwhelming support from my staff and guests.

Benjamin gray, general manager

General Manager at The Bellmoor
welcome message for a guest

How It Works

Real-time syncing.

  • roomMaster PMS automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
iPhone frame with digital registration card gif inside

Avoid high-touch interactions at the front desk.

Use Akia's documents feature to have guests read and sign digital registration cards before they arrive on property.

welcome message for a guest

How It Works

Real-time syncing.

  • WebRezPro automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
Akia driving 5-star reviews for a hotel

Get feedback and improve metrics you care about.

TripAdvisor integration

Akia will drive happy guests to write you more 5-star reviews.

Catch it early

OurScheduled Messaging will let you catch issues before they become problems.

Collect feedback

Understand what makes happy guests and improve for their next visits.
welcome message for a guest

How It Works

Automated uploads

  • Daily arrivals are automatically imported from OPERA into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
welcome message for a guest

How It Works

Automated uploads

  • Daily arrivals are automatically imported from rezStream into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
upgraded room discount offer

Drive room upgrades automatically.

Have Akia ask guests to upgrade their stay. Don't worry, she knows which rooms are eligible and the best way to upgrade them.

process of how Maestro integrates with Akia

How It Works

No manual work required.

  • Maestro automatically syncs upcoming reservations into Akia in real-time.
  • Akia automatically welcomes guests on day of arrival over text-message.
  • Guest questions are automatically handled by Akia.
  • Guests and staff can chat with each other over a simple interface.
  • Cancellations and changes are automatically synced with Akia.
process of Autoclerk and Akia integration

How It Works

No manual work required.

  • AutoClerk automatically syncs upcoming reservations into Akia.
  • Akia automatically welcomes guests on day of arrivalover text-message.
  • Guest questions are automatically handled by Akia.
  • Guests and staff can chat with each other over a simple interface.
  • Cancellations and changes are automatically synced with Akia.
process of how StayNTouch works with Akia

How It Works

No manual work required.

  • StayNTouch automatically syncs upcoming reservations into Akia in real-time.
  • Akia automatically welcomes guests on day of arrival over text-message.
  • Guest questions are automatically handled by Akia.
  • Guests and staff can chat with each other over a simple interface.
  • Cancellations and changes are automatically synced with Akia.
welcome message for a guest

How It Works

Totally in sync.

  • RoomKey automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
welcome message for a guest

How It Works

Totally in sync.

  • Open Hotel automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
Akia has revolutionized the way we prioritize customer service. Its immediate, digital response has received overwhelming support from my staff and guests.

Benjamin gray, general manager

General Manager at The Bellmoor
Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.

Gwen Castro, Reservations Supervisor

Reservations Supervisor at The Santa Barbara Inn
Akia makes our job way easier. Akia helps us be a lot more efficient and our guests appreciate the difference.

sean mitton, valet team

Valet Team at The Santa Barbara Inn
iPhone frame with digital registration card gif inside

Register your guests early with text-messaging.

Use Akia's documents feature to have guests read and sign digital registration cards before they arrive on property.

Save time with automated replies.

In these times, having enough resources may prove difficult. Get time back by automatically responding to common questions with Akia.

automated replies sample messages
Akia driving 5-star reviews for a hotel

Get feedback and improve metrics you care about.

TripAdvisor integration

Akia will drive happy guests to write you more 5-star reviews.

Catch it early

OurScheduled Messaging will let you catch issues before they become problems.

Collect feedback

Understand what makes happy guests and improve for their next visits.

See it in action.

Use text-messaging to drive guest engagement and direct bookings today.

Thank you! Your submission has been received!
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