5stelle*

Learn more about how an integration between 5stelle* and Akia can best support your property, and contact us to find out if an integration is possible.

How It Works

Automatic Syncing.

  • Jonas Chorum automatically syncs upcoming reservations into Akia.
  • Akia automatically welcomes guests on the day of arrival and instantly answers common questions throughout their stay.
Jonas Chorum automatically syncs into Akia
welcome message for a guest

How It Works

Totally in sync.

  • Cloudbeds PMS automatically syncs upcoming reservations into Akia.
  • Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
  • Cancellations and changes are automatically synced with Akia.
  • When a guest provides their email, phone number, date of birth, or estimated arrival in the registration card, Akia will automatically update the guest's profile in Cloudbeds.
welcome message for a guest

Easy Import

  • You can easily import arrival lists into Akia's system.
  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.

How It Works

Real-time syncing.

  • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
  • Cancellations and changes are automatically synced with Akia.

Getting started

Connect Cloudbeds to Akia.

  • Make sure that you are first logged in to both your Cloudbeds and Akia accounts.

    Otherwise, you’ll be asked to log in during the authentication process.
    ‍
    When connecting with Akia for the first time, Cloudbeds will require you to authorize the Akia application. Click “Approve” to proceed with the installation.
Akia and Cloudbeds integration set up

Instant Revenue Optimization

Item Upsell Integrations

How It Works

Totally in sync.

Akia automatically syncs upcoming reservations from PMS.

Akia welcomes guests on the day of arrival, and common guest questions are automatically handled by Akia.
‍
Cancellations and changes are automatically synced with Akia.
    How do I disconnect Akia from Cloudbeds?
    ‍    You can disconnect the integration from inside Cloudbeds. Once you have uninstalled Akia, your reservations in Cloudbeds will not be automatically synced to our system anymore.
    ‍
    Have additional questions or need extra help?
    ‍    For questions about guest messaging, Akia, or our Cloudbeds integration, please reach out to our team at help@akia.com.
    Digital Registration Cards
    ‍    When a guest provides their email, phone number, date of birth, or estimated arrival in the registration card, Akia will automatically update the guest's profile in Cloudbeds.

    Create a new Custom Field in Cloudbeds while setting up the digital registration card and, simultaneously map fields from Akia reg cards to custom fields in Cloudbeds.
    Akia makes our job way easier. Akia helps us be a lot more efficient and our guests appreciate the difference.

    sean mitton, valet team

    Valet Team at The Santa Barbara Inn
    welcome message for a guest

    How It Works

    Totally in sync.

    • WebRezPro automatically syncs upcoming reservations into Akia.
    • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
    • Cancellations and changes are automatically synced with Akia.
    • Signed agreements or additional contact information provided by guests can be automatically synced back into WebRezPro.
    welcome message for a guest

    How It Works

    Automated uploads

    • Daily arrivals are automatically imported from your PMS into Akia.
    • Akia welcomes guests on the day of arrival, and common guest questions are instantly handled by Akia.
    process of Autoclerk and Akia integration

    How It Works

    No manual work required.

    • AutoClerk automatically syncs upcoming reservations into Akia.
    • Akia automatically welcomes guests on day of arrivalover text-message.
    • Guest questions are automatically handled by Akia.
    • Guests and staff can chat with each other over a simple interface.
    • Cancellations and changes are automatically synced with Akia.
    process of how StayNTouch works with Akia

    How It Works

    No manual work required.

    • StayNTouch automatically syncs upcoming reservations into Akia in real-time.
    • Akia automatically welcomes guests on day of arrival over text-message.
    • Guest questions are automatically handled by Akia.
    • Guests and staff can chat with each other over a simple interface.
    • Cancellations and changes are automatically synced with Akia.
    Akia has revolutionized the way we prioritize customer service. Its immediate, digital response has received overwhelming support from my staff and guests.

    Benjamin Gray, General Manager

    General Manager at The Bellmoor

    Capture digital signatures. Reduce Fraud and Chargebacks

    Akia's Digital Rental Agreements can be sent to your guest's mobile phone. Collect all relevant documents and have your guest sign digitally. Akia will make sure everything is completed prior to the guest's arrival. With Akia's 3-step verification, you can sit back and not worry about fraud or chargebacks.

    Showcase your best offers.

    Digital Guestbooks are mobile-friendly, interactive, and customizable. You can include important notices, digital menus, and links to upsell various hotel services all in one place.

    Akia driving 5-star reviews for a hotel

    Get feedback and improve metrics you care about.

    TripAdvisor integration

    Akia will drive happy guests to write you more 5-star reviews.

    Catch it early

    Our Scheduled Messaging will let you catch issues before they become problems.

    Collect feedback

    Understand what makes happy guests and improve for their next visits.
    Guests are just wow-ed at how fast they can get a response and they don’t have to worry about getting put on hold.

    Gwen Castro, Reservations Supervisor
    Santa Barbara Inn

    Reservations Supervisor at The Santa Barbara Inn

    Streamline operations with automated replies and scheduled messaging.

    In these times, having enough resources may prove difficult. We know you're busy with a million tasks. No need to remember to get in touch with your guests, because Akia will do it for you.

    Catch any issues early.

    Use In-Stay Surveys to see how guests are enjoying their stay and enable service recovery before dissatisfied guests check out.

    in-stay survey and Akia flagging low ratings

    Upsell your services

    Akia can collect relevant information and upsell personalized services, such as room upgrades, early check-in, and special amenities to your guests.

    We did a total of 18 massages that weekend, totaling over $2,000 in extra revenue.

    Heather Pleasants, Spa Director

    Spa Director at The Bellmoor Inn and Spa

    Create memorable experiences with Akia.

    Learn how our customers are achieving more with today's leader in guest engagement.