Analytics and Reporting

Use data to inform your decisions

Akia gives you a comprehensive breakdown, so you'll know what's working and what needs improvement.

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data on general guest activity
Stay up to speed
Keep track of engagement
Learn more about statistics like request intent, response time, and average ratings from the Activity tab in Reports.
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Analyze and adapt
See how guests respond to your surveys
In the Experience tab of Reports, you can find a breakdown of in-stay survey responses and use the data to guide your service.
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sample data from experience report
data on rating changes over time
Implement your changes
Be confident in your improvements
Compare data over time to find out if any changes have improved the guest experience.
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See it in action.

Discover how text-messaging can help you drive customer engagement and automate revenue generation.

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