Features
Mini Apps
Build apps that don't require login or download.
Business Messaging
Drive engagement and loyalty with two-way communication with your guests.
Team Chat
Communicate internally with your team.
Web Chat
Allow your prospective customers to chat directly with you on your website.
Workflows
Build automated workflows to personalize your customer journey.
Auto Responder
Customize when and how Akia automatically responds to your customers.
RESOURCES
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Read about how businesses are finding success with Akia.
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Analytics and Reporting
Use data to inform your decisions
Akia gives you a comprehensive breakdown, so you'll know what's working and what needs improvement.
Stay up to speed
Keep track of engagement
Learn more about statistics like request intent, response time, and average ratings from the Activity tab in Reports.
Analyze and adapt
See how guests respond to your surveys
In the Experience tab of Reports, you can find a breakdown of in-stay survey responses and use the data to guide your service.
Implement your changes
Be confident in your improvements
Compare data over time to find out if any changes have improved the guest experience.
See it in action.
Discover how text-messaging can help you drive customer engagement and automate revenue generation.
Features
Mini Apps
Business Messaging
Team Chat
Web Chat
Workflows
Auto Responder
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Blog
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