Case Study

Spa at The Bellmoor

Heather shares how Akia had unexpectedly driven thousands in revenue to the hotel's spa business.

Spa at The Bellmoor outdoors

Heather Pleasants

Spa Director

We utilized Akia to broadcast a message to guests on Friday before they checked in for the weekend. We were unsure if we would even get any responses, and kept our expectations low. Not only did they respond to the texts, but we had a terrific response! We did a total of 18 massages that weekend, totaling over $2,000 in extra revenue.
Spa Director at The Bellmoor Inn and Spa
Here's a quick look at the engagement we drove for Spa at The Bellmoor that weekend.
New Bookings Created
Incremental Revenue
Engaged Guests


Akia has the ability for hotels to broadcast messages to groups of guests. If you ever need to notify guests of incidents in a pinch, Broadcast means a previously 45-minute process now only takes 45 seconds.

Useful for alerts or letting guests know about special events. Akia is TCPA compliant out of the box, so you don't need to worry about handling unsubscribes to marketing messages.

See it in action.

Use text-messaging to drive guest engagement and direct bookings today.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.