Hotel Messaging Software

Why go with Akia over Whistle?

Whistle is a registered trademark of Whistle Messaging, Inc. and is in no way affiliated with Akia or The Akia Syndicate.

Amaze your guests with exceptional experiences using Akia. See for yourself why hoteliers trust Akia's end-to-end platform to solve their problems.

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We saw our positive review scores go from 38% to 92% in just a couple months after deploying Akia. These are some of the best scores this property has ever seen.

justin hart, general manager

General Manager at The Domain Hotel
Compare Akia
Here's how Akia compares to Whistle and other platforms.
Feature
Akia ✓
Whistle
RunTriz
Concierge Bot
Multi-Channel Messaging
PMS Integrations
Digital Registration Card
Unlimited
Additional Cost
SMS Campaigns
Audience Segmentation
NPS Surveys
Digital Compendium
Feature
Akia ✓
Whistle
Multi-Channel Messaging
PMS Integrations
Digital Registration Card
SMS Campaigns
Audience Segmentation
NPS Surveys
By going with akia, you can...

Facilitate contactless check-ins with the best Digital Registration Card solution.

Akia has a Digital Registration Card designed specifically to solve hoteliers' problems today. Akia understands the risks of checking in guests at the front desk during these times, so that's why we've created our Digital Registration Card to check guests in early and keep everyone safe during this high-touch process. With Akia, you can continue to create an excellent hospitality experience through our contactless options.

Use the #1 easiest guest messaging platform.

Akia's world-class interface and design means that your team will spend less time fighting with their tools. Hotels who switch to Akia regularly tell us that ease of use was one of the major factors. And it will show every single time you need to onboard a new staff member.

Automatically raise your reputation ratings.

Our scheduled messaging catches any issues early, so you can address them as soon as possible and give your guests the best experience. After their departure, Akia automatically asks guests for a review of their stay and drives happy guests to leave a 5-star review on TripAdvisor. Akia also asks for any other feedback, so you can understand your guests better and adapt for the future.

Resolve guest issues and requests faster.

Akia’s platform is built on top of our proprietary artificial intelligence layer. We don’t want your staff to get bogged down with every inbound guest message. Akia can intelligently differentiate between small talk and guest requests, so rather than being tied down in front of a computer screen answering guest messages, your staff has more time to cater to individual guest experiences.

Broadcast messages to all your guests at once.

Sometimes, incidents need to be communicated to all your guests as soon as possible, and calling every guest isn't efficient. Akia has a Broadcast feature that allows you to send a message to multiple guests at once. You can filter through which guests receive the message and quickly notify guests of any updates.

I can now easily pull out my phone, tap a button, and broadcast a message to all in house guests and consistently keep them informed of our progress throughout the day.

Benjamin Gray, General Manager

Read The Case Study →

General Manager at The Bellmoor
automated replies sample messages

Guest messaging

Stay engaged with guests.

See how hotels, over and over, are finding that Akia is making a huge impact with their reputation.
Learn More →

You're in good company.

The Ritz-Carlton
Hawaiian Hotels & Resorts
Santa Barbara Inn
Marriott
The Bellmoor
Parker Palm Springs
Hyatt
NoMad LA
Read Customer Stories →

Get Started with Akia

Get a demo now and see the difference.

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Not what you're looking for?
Akia provides a suite of communications tooling for different departments at the hotel. From reservations, to maintenance, to the front desk.
Web Chat
Increase the likelihood of guests booking directly on your website by giving them a live channel of communication.
Learn More →
Team Chat
Quickly send messages or photos to your team internally. Isolate or broadcast communication across all departments.
Learn More →