Check in guests early with our Digital Registration Card, and avoid high-touch interactions at the front desk. With Akia’s contactless communication solutions, hotels can increase guest engagement, all while keeping guests and employees safe.
Akia is dedicated to helping hoteliers do what they do best—hospitality. With Akia, you can meet guests where they are, whether that be through text messaging, Facebook Messenger, WhatsApp, etc. You can also customize the Akia's messages to cater better to your guests.
Our scheduled messaging catches any issues early, so you can address them as soon as possible. As guests check out, Akia automatically asks guests for a review of their stay and drives happy guests to leave a 5-star review on TripAdvisor. Akia also asks for any other feedback, so you can understand your guests better and adapt for the future.
Akia’s platform is built on top of our proprietary artificial intelligence layer. We don’t want your staff to get bogged down with every inbound guest message. Akia can intelligently differentiate between small talk and guest requests, so rather than being tied down in front of a computer screen answering guest messages, your staff has more time to cater to individual guest experiences.
Notifying all guests on property of unexpected incidents, whether by putting notes under the door, or even calling, is cumbersome. Use Broadcast to reach out to all guests on property to quickly notify and set expectations for their stay.