Check in guests early with our Digital Registration Card, and avoid high-touch interactions at the front desk. With Akia’s contactless communication solutions, hoteliers can still provide the highest level of hospitality, all while keeping guests and employees safe.
Akia is dedicated to helping hoteliers do what they do best—hospitality. With Akia, you can meet guests where they are, whether that be through text messaging, Facebook Messenger, WhatsApp, etc. You can also customize the Akia's messages to cater better to your guests.
Our scheduled messaging catches any issues early, so you can address them as soon as possible and give your guests the best experience. As guests check out, Akia automatically asks guests for a review of their stay and drives happy guests to leave a 5-star review on TripAdvisor. Akia also asks for any other feedback, so you can understand your guests better and adapt for the future.
Automatically and intelligently upsell your guests to room upgrades, early check-ins, additional services. Akia knows how to best identify and promote opportunities to interested guests.
Akia’s platform is built on top of our proprietary artificial intelligence layer. We don’t want your staff to get bogged down with every inbound guest message. Akia can intelligently differentiate between small talk and guest requests, so rather than being tied down in front of a computer screen answering guest messages, your staff has more time to cater to individual guest experiences.
