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"Akia has been instrumental and a game changer as it allows us to shorten desk hours and reduce exposure risk for guests and staff during Covid while maintaining the same award-winning hospitality at the property. Additionally, Akia’s Team Chat has made it super easy for our staff to communicate with each other on the go. We are a cozy and unique property, so leveraging Team Chat has been great for us as it helps simplify our operations without adding any unneeded overhead for our teams. Akia provides a modern customer service experience, and I'm not sure how we would have gotten through Covid without it."
