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"One of the biggest challenges Akia addressed for us was streamlining the arrival process and allowing us to do contactless check-in. We no longer have to hand-hold every guest, saving us a lot of time. As a result, we can easily have one person manage the front desk. Even as I speak with you, I am replying to customers - someone's on their way; I just confirmed to a guest they have service scheduled today, responding to people asking about restaurants in the area, etc. Akia helps me multitask."